jayia9 Terms and Conditions

These terms and conditions ("Terms") form a binding agreement between the jayia9 platform ("we", "our", "jayia9") and the user ("you", "member"). By using the jayia9 website or services, you are fully accepting these terms. If you do not agree with any part of these terms, please do not use this platform.

jayia9 is an online betting and casino entertainment platform operated for users in Bangladesh. Access to and use of this platform is governed by the following terms and conditions. jayia9 reserves the right to change, amend or update these terms at any time. Updated terms take effect as soon as they are published on the website. Members are advised to review these terms regularly at their own responsibility.

---

2.1 Age Requirement

To open an account and use the services on jayia9, you must be at least 21 years of age. Use of this platform by minors is strictly prohibited. We may request a government-issued identity document at any time for age verification.

2.2 One Account Rule

Each individual may create only one account. Creating multiple accounts by the same person is a direct violation of jayia9's terms and conditions. If multiple accounts are detected, they may be suspended or cancelled and the associated balances and bonuses may be forfeited.

2.3 Accuracy of Information

All information provided at the time of registration — name, date of birth, address and contact details — must be accurate, complete and up to date. jayia9 reserves the right to immediately cancel an account if false information is provided.

---

The security of your account is entirely your own responsibility. It is essential to keep your password and login details confidential. Allowing any third party to use your account is prohibited.

• If you suspect unauthorised access to your account, notify our support team immediately.
• jayia9 will not be held responsible for any loss arising from unauthorised use of your account.
• Use a strong password that is not easy to guess.
• Make sure to log out after logging in from a public computer or an unsecured network.

---

4.1 Deposit Terms

The minimum deposit amount on jayia9 is ৳500. We currently accept deposits via bKash, Nagad, Rocket and Upay. The deposit amount is added to your account instantly.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳800. Successful withdrawal processing generally takes between 15 minutes and 2 hours. Withdrawals can only be made to the same payment method used for the deposit.

4.3 Transaction Security

jayia9 uses SSL encryption technology for all financial transactions. If any fraudulent or suspicious transaction is detected, we reserve the right to suspend or cancel any transaction.

---

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳20,000. For example:

• Deposit ৳1,000 and receive a ৳1,200 bonus — total balance ৳2,200.
• Deposit ৳34,000 and receive the maximum ৳20,000 bonus — total balance ৳54,000.

5.2 Wagering Requirements

The welcome bonus must meet a 25x wagering requirement before withdrawal. This means that if you receive a ৳1,000 bonus, you must place ৳25,000 in bets before withdrawing. A time limit applies for meeting the wagering requirement.

5.3 Other Promotions

jayia9 offers various promotions and deals from time to time. Each promotion has its own terms and conditions, which are detailed on the offer page. Combining multiple bonuses at the same time is not possible unless stated otherwise.

---

jayia9's VIP program has five tiers. Weekly cashback and special benefits are provided at each tier:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.4% weekly cashback.
• Gold: Up to 0.6% weekly cashback.
• Platinum: Up to 0.8% weekly cashback.
• Diamond: Up to 1.0% weekly cashback.

VIP tier advancement depends on your overall activity and participation. jayia9 reserves the right to change or amend the VIP program rules at any time.

---

jayia9 believes in fair play. The following activities are strictly prohibited and if detected, the account will be immediately cancelled:

• Betting using software, bots or automated methods.
• Bonus abuse or misuse of the bonus policy.
• Money laundering or suspicious financial activity.
• Attempting unauthorised access to another member's account.
• Intentionally exploiting platform errors or bugs to gain an unfair advantage.
• Colluding with other members to commit fraud.

---

jayia9 is committed to responsible gaming. This platform is intended for entertainment purposes only. We provide the following tools:

• The ability to set deposit limits.
• A self-exclusion option.
• The ability to take a temporary account break.
• The option to set betting limits.

If you feel that gambling is having a negative impact on your life, please read our responsible gaming page and contact our support team.

---

jayia9 places the highest importance on the protection of your personal information. Details of how we collect, use and protect your information can be found in our privacy policy. By registering, you are accepting our privacy policy.

• We do not sell your information to third parties.
• SSL encryption is used in data processing.
• Information is not disclosed except where required by law.

---

jayia9 reserves the right to suspend or cancel any account for the following reasons:

• Violation of these terms and conditions.
• Providing false or incomplete information.
• Suspicious or fraudulent activity.
• Long-term inactivity of the account.
• Legal obligations or regulatory directives.

In the event of account cancellation, the legitimate balance (excluding bonuses) will be returned, unless the cancellation is due to fraudulent activity.

---

jayia9 will not be held responsible for the following:

• Loss caused by technical errors or system disruptions.
• Loss resulting from internet connection failure.
• Failure of third-party payment gateways.
• Unauthorised third-party access to an account.
• Service disruption due to natural disasters or unforeseen circumstances.

---

If you have any dispute or complaint, please contact our support team first. We provide support in Bengali via 24/7 live chat. If a resolution cannot be reached through support, you may submit a detailed complaint by email.

---

All content on the jayia9 website — logos, designs, text, graphics, software and other materials — is the exclusive property of jayia9 and is protected by intellectual property law. Reproducing, distributing or commercially using any content without prior permission is strictly prohibited.

---

These terms and conditions are governed by and interpreted in accordance with the laws in force in Bangladesh. Any disputes relating to these terms will be settled in a competent court in Bangladesh.

---

If you have any questions or comments about these terms and conditions, please contact us:

• Live Chat — 24/7 in Bengali
• [email protected]